Technical Support Services by The Gadget Tutor of Hilton Head Island

We charge $80 an hour for on-site technical support and troubleshooting. Printer not working? Phone say that you're "low on storage"? Need help setting up your new Roku? Need to transfer data from your old computer to your new computer? We are here to help.

Generally we charge $250 to mount a single TV. Depending on whether or not you have already purchased a mount, we sell flat, full-motion, and tilting mounts, at cost. If you would like to conceal wires in-wall, there is an additional fee of $50. Single soundbar mounting is included, provided you have one already. Renovating your home and looking to build out your dream movie-room? We will work with your contractor to pre-wire the space, and can provide a free consultation and quote based on your specific needs.

Depending on the current state of your home or business' network, we would generally charge our base-fee of $80 an hour. The clock doesn't start ticking until we have identified your current status and desired outcome. It's not very complicated; we know that your service provider is charging you for FAST internet, BUT, you are probably not getting the speeds you're paying for. We call service providers on behalf of our customers every day to advocate for lower monthly prices and faster speeds. If you do need an internet equipment upgrade, a three-pack of Eero mesh will only run you between $150-$350.

As a matter of fact, you can. We call it cutting the cord. As long as you have a smart TV, or basic streaming device such as a FireStick or Roku, you can send your cable boxes back to your service provider and save a bundle. Dozens of our client's have made the move from box to streaming (YouTube TV, Spectrum & Sparklight also have cheap streaming options, because even the service providers know cable boxes are outdated tech). If you give us a call, we can go over the basics and schedule an appointment.

Speaking of outdated technology; traditional home security companies like ADT lack the ease of use and price point that real tech companies like Ring (owned by Amazon) can offer today. We have clients who were paying upwards of $75 per month for an imperfect ADT home security system. Ring home security sells window/door sensors, alarm keypads, cameras and hardwired base station bundles starting at $150. You have the option to have 24/7 police and fire monitoring and response with a Ring home security plan (tiered plan options from $50-$100-$200 for the entire year). Eufy is another great alternative, with slightly more expensive equipment. We're happy to give you an on-site assessment, or you can call with any questions you may have.

The business was founded in New York in 2018 with one mission: HELP PEOPLE. The early days of this business consisted of helping mostly older adults who struggled with their everyday tech. Tonya, the key founder, had spent over a decade in tech-retail. From being a regional manager of a Best Buy, to being a sales manager at AT&T. Tonya's retail customers would tell her "I wish I could take you home with me." But, the big, greedy tech-retailers weren't interested in paying employees to spend quality time teaching customers how to USE the products they JUST sold them. Seven years later, Hilton Head Island is the headquarters of a much more full-service tech company, adding expert employees who hold Master's in CyberSecurity, skilled audio engineers, elite a/v installers and more. And of course, Tonya is still the single most patient tech-tutor in all of the Low-Country. It is not unusual, for example, for Tonya to spend an entire day helping clients at The Bayshore or The Cypress.